Hi Tom
Before searching problem in the device you need to investigate in the software behaviour.
You tried to run a batch file by double clicking on it and as result it close without saying anything.
I suggest you open a command prompt and use "CD" to go to the place where the batch file
After that type the 'add_to_Circle.bat' and see the result.
For instance if i do that in "C:\Program files\\raisonance\Ride\lib\ARM\CircleOS\Circle_App\objdebug" I get this (it is normal as i have no application there):
If you want to check your hardware you can also use Ride7 software and try to debug directly.
Regards,
Matloub