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# 1   2009-07-02 13:15:54 is it an OS problem?

romanv
New member
Registered: 2009-06-30
Posts: 4

is it an OS problem?

Dear members of the forum,

I just got a primer2 today and started playing with it.  When I was running example from the cd(I thing it was the only one "togling lighs"), it worked fine. I got confused when I was trying to get back, the OS was gone and couldn't revitalize it.  Now nothing works and the lcd is blank white. None of the buttons work. I unistalled all the drivers and software.  Now I don't know what I should start with to get my device to the factory state. I will appreciate any help.

Regards, romanov

Last edited by romanv (2009-07-02 13:16:39)

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# 2   2009-07-02 14:57:39 is it an OS problem?

matloub
Member
Registered: 2008-02-21
Posts: 98

Re: is it an OS problem?

Hi

Did you try in C:\Program Files\Raisonance\Ride\lib\arm\CircleOS to use
Restore_Primer2_Circle_Factory.bat

Also verify that the battery is in charge (more details in gettingstarted of the primer )

Regards,
Matloub

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# 3   2009-07-02 16:14:31 is it an OS problem?

Francis
Administrator
From: France-Grenoble
Registered: 2007-07-09
Posts: 890

Re: is it an OS problem?

We also advice to install the latest version of the tools instead of the CD that is quite old.

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# 4   2009-07-02 22:18:17 is it an OS problem?

romanv
New member
Registered: 2009-06-30
Posts: 4

Re: is it an OS problem?

matloub :

Hi

Did you try in C:\Program Files\Raisonance\Ride\lib\arm\CircleOS to use
Restore_Primer2_Circle_Factory.bat

Also verify that the battery is in charge (more details in gettingstarted of the primer )

Regards,
Matloub

I have unistalled everything now, what should I start with? Shoudl I start ride 7 first, then usb driver and then OS?  Regards,R

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# 5   2009-07-03 13:13:00 is it an OS problem?

romanv
New member
Registered: 2009-06-30
Posts: 4

Re: is it an OS problem?

I fist downloaded the cd image from stm site. Then installed Ride and Rkit-Arm(without having primmer 2 connected). Then I installed the driver. When I tried to run Restore_Primer2_Circle_Factory.bat from its folder(not from command prom), I get this message , what am I doing wrong?  the battery is full charged . Thanks for the help.

the message:

‘cortex_pgm’ is not recognized as an internal or external command, operable program or batch file.

                                                          Error:
Stm32-primer programmation failed, please check that the “debug” usb connector is plugged and that the stm32-primer button if you are unsure.
press any key to continue.

Last edited by romanv (2009-07-03 15:07:04)

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# 6   2009-07-06 07:13:33 is it an OS problem?

Francis
Administrator
From: France-Grenoble
Registered: 2007-07-09
Posts: 890

Re: is it an OS problem?

Cortex_pgm.exe is supposed to be located into \Program Files\Raisonance\Ride\Bin
This folder is supposed to be inserted in your "PATH" configuration. Is it the case ?

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# 7   2009-07-08 04:17:03 is it an OS problem?

simon k
New member
Registered: 2009-07-07
Posts: 2

Re: is it an OS problem?

I am having similar problems "getting started" with Primer2 (see separate post)

"romanv :

‘cortex_pgm’ is not recognized as an internal or external command, operable program or batch file

I found the same - if you open a command prompt, and simply type 'cortex_pgm' it should come up with the help for the program - I had the correct path in my PATH environment variable, I was fiddling around and edited the path through control panel/system/advanced and added c:\temp as another path - it then found the path - maybe a Vista problem

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# 8   2009-07-09 10:05:04 is it an OS problem?

matloub
Member
Registered: 2008-02-21
Posts: 98

Re: is it an OS problem?

Hi

@Romanv
As Francis suggested it should be easy to verify.
If "c:\Program Files\Raisonance\Ride\Bin" is not in the path Ride7 would work properly
If cortex_pgm was not in this folder an update to the versions in http://www.mcu-raisonance.com/mcu_downloads.html would solve the issue.

@Simon
I do not understand how adding "c:\temp" helps.
Do you mean you copied cortex_pgm in that place and added this to the path?

Regards,
Matloub

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# 9   2009-07-13 05:21:36 is it an OS problem?

simon k
New member
Registered: 2009-07-07
Posts: 2

Re: is it an OS problem?

matloub :

@Simon
I do not understand how adding "c:\temp" helps.
Do you mean you copied cortex_pgm in that place and added this to the path?

sorry, I should have explained further - I didn't copy anything to c:\temp.

I put c:\temp in the path just to see if having something else in there would make vista find the c:\...\Raisonance\Bin path. I thought it may have been a problem with the space in "Program Files" so was testing various different paths

edit: probably too late now!

Last edited by simon k (2009-07-13 05:22:41)

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# 10   2010-02-25 22:27:02 is it an OS problem?

Grupo_ERA
New member
From: Bucaramanga
Registered: 2010-01-27
Posts: 1
Website

Re: is it an OS problem?

Hello, I had the same problem, W7 use and could not find the file
cortex_pgm.exe Solve the problem as follows:

- Cortex_pgm.exe file is in: C: \ Program
Files \ Raisonance \ Ride \ bin, then turn right clik> properties>
Support> Support for WXP SP3 and check the box run this
program as an administrator.

- Download the CircleOS v3.8 of the page, and unzip it in a
close to the root folder, eg C: \ update

- Copy the update folder contents and paste it into C: \ Program
Files \ Raisonance \ Ride \ bin

then you can run any of the files. bat

solved! big_smile

Another problem found in other PC: When you run the. bat restarts
the PC sad , we believe it is due to the type of processor used (intel), the
Operating system we have is WXPSP3

also functioned smoothly in a ACER-ONE (atom). smile


Raul Cadena
General Coordinator
Electronica & Robotica Aplicada (ERA)
Bucaramanga Colombia

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# 11   2012-12-06 10:38:40 is it an OS problem?

softy
Member
Registered: 2012-12-03
Posts: 68

Re: is it an OS problem?

Hi ,

I too faced the same problem.In windows 7 it was installing the Ride 7 in C:/Raisonance/ride folder and it was tying to find the Cortex_pgm.exe in the C:/Programfiles/Raisonance/ride/bin.So there are two ways either
(1) To install the ride7 in the C:/Programfiles or
(2) Export the Environment variable pointing to C:\Program Files\Raisonance\Ride\bin (by right clicking "my Computer" > properties>Advanced System Settings > Environment Variables > new(create a new variable here pointing to C:\Program Files\Raisonance\Ride\bin which contains Cortex_pgm.exe)

Rgds
Softy

Last edited by softy (2012-12-06 10:40:42)


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